Terms of Service

By accessing and using the Velnora Studio website (velnorastudio.com) or placing an order, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Velnora Studio is a UAE-based online fashion retailer selling bags, clothing, night dresses, swimwear and accessories. Contact: sales@velnorastudio.com

2. Placing an Order

• You must be 18 years or older to place an order
• All orders are subject to availability and confirmation
• We reserve the right to cancel any order if we suspect fraud or if the product is out of stock
• Prices are listed in UAE Dirhams (د.إ / AED) and are inclusive of applicable taxes
• We reserve the right to change prices at any time without notice

3. Payment

• We accept Visa, Mastercard, American Express and PayPal
• Payment is required in full at the time of ordering
• All transactions are encrypted and processed securely

4. Shipping & Delivery

Please refer to our Shipping Policy for full delivery details. Delivery times are estimates and are not guaranteed.

5. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details on how to return an item and receive a refund.

6. Product Descriptions

We make every effort to display product colours, sizes and descriptions as accurately as possible. However, we cannot guarantee that your screen display will be exactly true to the actual product. Minor variations in colour are not considered defects.

7. User Accounts

• You are responsible for keeping your account password secure
• You must notify us immediately of any unauthorised use of your account
• We reserve the right to suspend or close accounts that violate these terms

8. Intellectual Property

All content on this website — including images, text, logos and design — is the property of Velnora Studio and may not be reproduced, copied or distributed without our written permission.

9. Limitation of Liability

Velnora Studio shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed.

10. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of UAE courts.

11. Changes to These Terms

We reserve the right to update these terms at any time. Continued use of our website after changes constitutes your acceptance of the new terms.

12. Contact

• 📧 sales@velnorastudio.com
• 💬 WhatsApp: +971 56 619 6379

Last updated: 29 July 2026