Returns & Refund Policy

At Velnora Studio, we aim to provide a premium shopping experience. If you are not fully satisfied with your purchase, please review our policy below.

Returns

You have 7 days from the date of delivery to request a return.

• Items must be unused, unworn, and in original condition.
• All original tags and packaging must be intact.
• Used or damaged items will not be accepted.

Refunds

After receiving and inspecting your return, we will notify you of the approval status.

• Approved refunds are processed within 14 days.
• Refunds will be issued to the original payment method.
• Shipping charges are non-refundable.

Non-Returnable Items

• Sale or clearance items
• Customized or made-to-order products
• Personal use items (if applicable)

Return Process

To start a return, contact us with your order details:

Please include your order number and reason for return. Our team will guide you through the next steps.

Shipping Returns

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Information